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Return Policy
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Items Damaged Upon Delivery |
| Items
that are damaged upon delivery will be replaced free of charge.
Just send an e-mail to returns@blackandwhitemagic.itgo.com
as soon as you receive the damaged item(s). Be sure to include the
order number, item number, and description of damaged items; describing
how they are damaged. You must notify us within 2 days upon
delivery. Further instructions will be provided.
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Items Damaged Due to Design Flaw |
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Items Ordered Differ from Items Received |
| If you believe that items were shipped in error (i.e. you ordered one item and received another), send an e-mail to returns@blackandwhitemagic.itgo.com upon delivery of items. Be sure to include the order number, item number and description of the items you ordered; along with the item number and description that was actually shipped. These situations will be handled promptly. |
All items sold as "curios" only, please read our full disclaimer HERE